Email Deliverability – WhiteList Our Email Address


Some schools are reporting that emails from us are getting flagged as spam (usually by gmail) and ending up in their junk/spam folders.

To ensure you receive all email correspondence from INCmarketplace, you’ll want to either:

  1. Create a contact record for us in your email software (gmail, Outlook, etc) with our email address: (and also one for the orders email notifications which is:    …or…
  2. You can “whitelist” our email address in your email software (which simply tells your system that we are safe senders). If you don’t know how to do this, it is recommended that you reach out to your school’s IT person and ask them to whitelist the following addresses in your email system:



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